Privacy Policy

Last updated: October 2, 2026

This Privacy Notice explains how Sueno en Ecologico, S.A. de C.V. (“Tres Aguas,” “we,” or “us”) collects, uses, and protects your personal data when you visit tresaguas.mx, contact us, or ask about lots at Tres Aguas in Puerto Escondido, Oaxaca. It is issued in accordance with Mexico’s Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP). The Spanish version (Aviso de Privacidad) is the official one. This English version is provided for your convenience, and if the two differ, the Spanish version prevails.

1. Who is responsible for your data

Sueno en Ecologico, S.A. de C.V., with registered address at Calle 3A Norte, S/N, entre Calle 2A Poniente y Calle 3A Poniente, Col. Puerto Escondido Centro, C.P. 71980, Puerto Escondido, San Pedro Mixtepec, Juquila, Oaxaca, México, is responsible for processing your personal data. We do not operate a public sales office. Meetings are by appointment only.

2. Personal data we collect

Depending on how you interact with us, we may collect:

• Data you give us: your full name, email address, phone or WhatsApp number, the lot category you are interested in, the content of your messages, and your email address if you request one of our guides.
• Data collected automatically: IP address, browser and device type, pages viewed, referring website, approximate location, and information gathered through cookies and similar technologies (see section 5).

We do not ask for sensitive personal data (such as health, religion, or political views), bank or card numbers, or government ID numbers through this website. Please do not send them through our forms. If you later decide to move forward with a purchase, we may ask for additional information, such as identification documents, through separate channels, and we will give you a notice at that time.

3. Why we use your data

Primary purposes (necessary to respond to you and to provide what you ask for):

• Responding to your questions and requests.
• Providing information about lot availability, pricing, and the masterplan.
• Scheduling calls and visits, and contacting you by email, phone, or WhatsApp.
• Sending you materials you requested, such as our investor guide.
• Managing our relationship with you and any transaction that follows, and complying with legal obligations.

Secondary purposes (optional):

• Sending you updates about Tres Aguas, new lots, and related news.
• Analyzing how the site is used so we can improve it, and measuring our marketing.

We rely on your consent for secondary purposes. You can object at any time by emailing us at colby@tresaguas.mx or by replying “STOP” to a message. Saying no will not affect the primary purposes.

4. How we collect your data

We collect data when you complete a form on our site, email or call us, message us on WhatsApp, or browse the site (through cookies and similar technologies).

5. Cookies and similar technologies

This site uses Google Tag Manager, through which we may run analytics and advertising-measurement tags. These tools may use cookies and similar technologies to record how visitors use the site. The site also loads fonts and may display maps provided by Google, which means Google receives your IP address and basic browser data when those elements load.

You can block or delete cookies in your browser settings, or use opt-out tools such as Google’s Analytics opt-out add-on. Some parts of the site may work less smoothly if you do.

6. Who we share data with

We do not sell your personal data. We share it only with service providers that help us run the site and respond to you, and only as needed:

• Web3Forms, which delivers the information you submit through our inquiry forms to our email.
• Google (Tag Manager, analytics, fonts, and maps).
• Airtable, which we use to manage lot availability and, where applicable, to organize inquiries.
• Our website hosting and email providers.
• Partner brokerages and legal or notary professionals, only when you ask us to connect you or when it is necessary to carry out your request.
• Authorities, when the law requires it.

Some of these providers are located outside Mexico, including in the United States, so your data may be processed and stored abroad.

7. Your rights

You have the right to access your personal data, to rectify it if it is inaccurate, to request its cancellation, and to object to its use (known as ARCO rights). You may also withdraw your consent or ask us to limit how we use or disclose your data.

To exercise any of these rights, email colby@tresaguas.mx with the subject “Privacy rights request” and include:

• your full name and a way to contact you;
• a copy of an official ID (or proof of representation, if someone is acting for you);
• a clear description of the data and the right you want to exercise; and
• any documents that help us locate your data.

We will reply by email within the time limits set by law.

8. How long we keep your data

We keep your data for as long as needed for the purposes described above and to meet legal obligations. If you do not become a client and we have had no contact with you for about 24 months, we will delete or anonymize your data.

9. Security

We use reasonable administrative, technical, and physical measures to protect your data against loss, misuse, or unauthorized access. No online system is completely secure, so we cannot guarantee absolute security.

10. Minors

This site is not directed to people under 18, and we do not knowingly collect their personal data. If you believe a minor has sent us data, contact us and we will delete it.

11. Visitors outside Mexico

We are based in Mexico and handle personal data under Mexican law. If you live in Canada, the United States, the European Union, or elsewhere and have privacy rights under your local law, contact us and we will handle your request in line with the law that applies to you.

12. Changes to this notice

We may update this notice from time to time. The current version is always on this page with its date of last update. If we make material changes, we will let you know through the site or, where we have your email, by email.

13. Complaints

If you believe your data protection rights have been violated, you may go to the Secretaría Anticorrupción y Buen Gobierno, the Mexican authority responsible for data protection in the private sector (it took over these functions from INAI in 2025).

14. Contact

Questions about this notice or your data? Write to colby@tresaguas.mx or message us on WhatsApp.